1. Scope

This Privacy Policy applies to information collected through the Kount on Us LLC website and its quote or contact forms. It does not cover third-party websites or services that have their own privacy policies.

2. Information We Collect

Information you provide. When you request a quote or contact us, we may collect your name, email address, telephone number, company or organization, requested service, service address and ZIP code, approximate property size, residential details such as bedrooms, bathrooms, or pets when relevant, preferred service frequency, requested date or time, and any details you choose to include.

Communications. We may keep records of emails, calls, messages, quote requests, and service-related communications.

Website and device information. Our website, hosting provider, security tools, and related service providers may automatically receive limited technical information such as IP address, browser or device type, pages viewed, referring page, and date or time of a visit.

Our online quote form is not intended for payment card numbers, Social Security numbers, government identification numbers, or other highly sensitive information. Please do not submit that information through the form.

3. How We Use Information

We may use information to:

• respond to questions and prepare requested estimates or proposals;
• confirm scope, availability, access needs, and scheduling;
• provide and manage residential, commercial, or government cleaning services;
• communicate about a request, appointment, service, or customer relationship;
• operate, maintain, secure, and improve the website and our business; and
• meet legal, accounting, insurance, safety, or recordkeeping obligations.

4. How We Share Information

We may share information only when reasonably needed with authorized personnel, cleaning professionals or subcontractors supporting the requested service, website hosting, form, email, IT, security, and other service providers, or professional advisers. We may also disclose information when required by law, to protect rights or safety, to investigate fraud or security concerns, or in connection with a business reorganization or transfer.

Kount on Us LLC does not sell or rent personal information submitted through this website’s quote or contact forms.

5. Cookies and Website Technology

The website and its service providers may use cookies or similar technologies needed for site operation, security, preferences, and performance. You can control cookies through your browser settings, but blocking some cookies may affect how the website functions. If we add materially different tracking or advertising technology, we will update this notice and provide any choices required by law.

6. Retention and Security

We retain information for as long as reasonably needed to respond to your request, provide services, maintain appropriate business records, resolve disputes, and satisfy legal obligations. We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, email, or storage system can be guaranteed completely secure.

7. Your Privacy Choices

You may contact us to ask about personal information you provided through this website or to request a correction or deletion. We may need to verify your identity before completing a request, and we may retain information when required by law or for legitimate business records. Depending on where you live and the law that applies, you may have additional privacy rights.

8. Third-Party Links

This website may link to third-party services, including review, map, social media, or government websites. Their privacy practices are governed by their own notices, and Kount on Us LLC is not responsible for those practices.

9. Children’s Privacy

This website is intended for people seeking cleaning services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date above shows when the current version was issued. Material changes will be posted on this page.